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  1. notonthehighstreet.com customer service
  2. How Can We Help?
  3. Order Queries

Order Queries

  • I have a question about this specific product...
  • My order hasn't arrived, what can I do?
  • How do I edit the address or details of my order?
  • My order was duplicated! Help!
  • My order does not appear in 'My Orders' in my account and/or I received no confirmation email
  • I want to send items to two different addresses
  • Can I cancel my order?
  • What payment options do you offer?
  • Do I need to create an account?
  • I need to view a proof of my order
  • Can I order over the phone?
  • How do I reply to a message from one of your Partners about my Product Enquiry?
  • I paid with PayPal Express and I'm having trouble with my order
  • I’ve entered the wrong address, what do I do?
  • Who do I contact if I have an enquiry about my order?