All confirmation and order notification emails are sent from donotreply@notonthehighstreet.com.
From time to time these can land within email junk/spam folders due to the customers own email provider settings.
Please check your spam/junk folder to check if your order confirmation or notification email has landed there.
We recommend adding donotreply@notonthehighstreet.com to your email inbox, to ensure all future emails from us and the seller are received successfully.
If you didn't find what you were looking for here, you may wish to visit our FAQ's where you can find lots of helpful articles.