For some items, the Seller – the small creative business who makes or sources your order – will ask you to view a proof before proceeding with your order. In most cases, the Seller will wait to hear from you before creating and dispatching your order.
If so, the relevant Seller will reach out to you via the notonthehighstreet website. You'll receive an email notification of this message to the email address used to place your order.
As a guest user, your account has limited access and obtaining your proof will require the support of our friendly Customer Services team.
If you're having difficulty access your proof, let us know via live chat or alternatively you can send us an email and we'll be able to share it with you there and then.
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