For some items, the Seller – the small creative business who makes or sources your order – will ask you to view a proof before proceeding with your order. In most cases, the Seller will wait to hear from you before creating and dispatching your order.
If so, the relevant Seller will reach out to you via the notonthehighstreet website. You'll receive an email notification of this message to the email address used to place your order.
As a guest user, your account has limited access and obtaining your proof will require the support of our friendly Customer Services team.
You can send us an email at firstname.lastname@example.org and we will get back to you as soon as possible. Alternatively, if you prefer, you can call us between 08:00 and 18:00, Monday to Friday on 0203 318 5115. We are also online ready to reply to your emails on Saturday between 08:30 to 17:00.
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