To upload a photo, you'll first need to place your order. Once you have completed your order you will be given an opportunity to upload your photo on the order confirmation page.
You can also upload a photo from your order confirmation email. All of our email correspondence will come from email@example.com and from time to time, this may fall into your junk/spam folder, so please do check to see if it has gone there.
Please note: If you have completed your purchase with PayPal, you will receive a link to follow in your confirmation email.
- On the relevant order, click the "Contact Seller" button
- From here you will be able to upload your photo and send any relevant messaging directly to the seller
If you have completed your order via Guest Checkout, you can contact the Seller by your Order Summary Page. Please note that you will need to register for an account or log in to your existing account via your order summary page to upload a photo to your order.
Locate your order confirmation email and here you'll find a link to your personal order summary page.
On your order summary page you will see a Contact Seller button located at the top. Click this link to begin contacting the seller.
Once you click the Contact Seller button you will be prompted to log in, if you are already a registered customer or to create a new account.
We highly recommend logging into your account, as this will automatically connect your guest order to your order history or registering a new account, as this will make future communications between yourself and the seller much easier and you will be able to upload your photos.
If you didn't find what you were looking for here, you may wish to visit our FAQ's where you can find lots of helpful articles.