Not On The High Street has a dedicated Customer Service team available via email to support our customers directly. To contact us please use the submit a request form, and our friendly team will be on hand to help. Once submitted, please verify your email to ensure your enquiry reaches us securely. You'll need to click the confirmation link we send to your inbox. (Please check your spam folder)
Additionally, we provide an interactive chatbot located at the bottom right of our website for immediate assistance.
Operating Hours
Monday to Friday: 0900 - 1730
Saturday: 0830 - 1700
Sunday's & Public Holidays - Closed
You Can Also Contact The Seller!
If your enquiry is in relation to an order, we recommend contacting the seller directly first, by following the steps shown here, to avoid any further delay. If you have contacted the seller, please allow 1 working day for them to respond to you.
Visit our FAQ's here, for more helpful articles on common customer queries. Our frequently visited articles are listed below:
How Do I Upload a Photo To My Order?