When using your gift voucher, please keep the following in mind:
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- Codes are case-sensitive and must be entered without spaces.
- Each voucher number is 22 characters long.
- Vouchers are valid for 12 months from the date of issue
- No alphanumeric characters
- Pins are 4 digits long - No alphanumeric characters, no spaces
If you've followed those steps and still need a little help, don't worry - we have a dedicated Customer Service team available via email to support our customers directly. Please submit a request form, and our friendly team will be on hand to help. Once submitted, please verify your email to ensure your enquiry reaches us securely. You'll need to click the confirmation link we send to your inbox. (Please check your spam folder)
You can also check whether our live chat is available.
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