There are two options here:
1. Contact the purchaser of your gift voucher (if it wasn't yourself), and ask them to provide you with the voucher details again
2. Please contact us via the submit a request form, and our friendly team will be on hand to help. Once submitted, please verify your email to ensure your enquiry reaches us securely. You'll need to click the confirmation link we send to your inbox. (Please check your spam folder)
You can also check whether our live chat is available.
We just need to know the name and email address of the person who bought you the gift voucher, and your email address that the gift voucher was sent to. Don't worry if you don't have all three of these details; we'll do our best to help you.
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