There are a few reasons why it may not be working for you:
Check that the spellings and numbers are correct when entering your code. Check the promo is valid and the contents of your basket meet the threshold for the code you’re using.
If all the above are correct and you're still experiencing issues applying your code, please contact us via the submit a request form, and our friendly team will be on hand to help. Once submitted, please verify your email to ensure your enquiry reaches us securely. You'll need to click the confirmation link we send to your inbox. (Please check your spam folder)
You can also check whether our live chat is available.
Please be aware that Apple Pay does not currently support the direct application of promo codes. However, our team is happy to assist you with this manually.
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