No problem at all. If there’s something you’re unsure of, the first port of call is to contact our product experts - our Sellers! You can open an enquiry using the 'Contact Seller' button at the bottom of the relevant product page. It'll look like this:
Via Web
Via App
They should respond to you directly within 72 hours. You’ll be notified by email so please keep an eye on your spam or junk folders (just in case it’s hidden in there). To ensure you receive all our emails, simply add donotreply@notonthehighstreet.com to your address book.
We do not hold any additional information regarding any of the items sold by our Sellers, unfortunately.
If you didn't find what you were looking for here, you may wish to visit our FAQ's where you can find lots of helpful articles.