For information about whether items have been received by the Partner (the small business who created or sourced it) please log in to your account and contact them through the 'my orders' link in the 'my account' tab at the top of any page on the site.
Articles in this section
- What is your returns policy?
- How do I cancel my order?
- How can I return a gift that someone has bought for me?
- When will I be refunded?
- Have my returned items been received?
- My item arrived faulty, what do I do?
- Can I return any item I purchase from your site?
- My item is personalised but I don't like it, can I return it?
- I have a complaint about a product, what do I do?
- How do I return my order?