The terms in place between us and our Partners make it clear that no product should be uploaded to the site or offered for sale or supply if it’s unlawful in any way. This includes a requirement that all items meet relevant standards in respect of their manufacture and are fairly sold.
We pride ourselves on being able to provide customers with full, complete and accurate product descriptions so that they can make informed decisions about whether or not to buy something. If the description didn’t live up to your expectations, or you felt it was misleading in any way please contact the Partner by logging into your account, visit the 'my orders' section and use the 'Contact the seller' button or just head to my orders.
You can also find the option to contact the relevant Partners in the confirmation email you received when ordering, but of course if you still require assistance after contacting the Partner, please get in touch with us directly and we'll be more than happy to help.