Please log in to your account, go to ‘my orders’ and then click the ‘Contact the seller’ button so you can request that the Partner amend the delivery details as soon as possible. You can also follow the link in your confirmation email.
Alternatively please call us Monday-Friday 8am-8pm and 8.30am-5pm on Saturdays on 0203 318 5115 (or on 01 4319731 from within the Republic of Ireland) or use our Live Chat function so you can let us know and we’ll notify the Partner on your behalf.
If your order is dispatched to the wrong address and it’s lost, a new order will need to be placed at your expense.