To change details of your order, including to edit your delivery address, correct the personalisation details or to cancel the order altogether, please contact the seller through the 'contact the seller' button on the 'my orders' page of your notonthehighstreet account.
If you don’t have an account with us, you can contact the seller using the button in the order confirmation email. It looks like this:
Our Partners aim to respond to you within 24 hours, but please be patient during busy times.
To upload your photos and get in contact with the Partner who’s creating your order, please log into your account, visit the 'my orders' section and use the 'Contact the seller' button, or just follow the link below to log in: