To change details of your order, including to edit your delivery address, correct the personalisation details or to cancel the order altogether, please contact the seller through the 'contact the seller' button on the 'my orders' page of your notonthehighstreet account. There will also be a button in your confirmation email that looks like this:
If you don’t have an account with us, you can contact us here and we'll be able to set you up with an account.
Our Partners aim to respond to you within 24 hours, but please be patient during busy times.
To upload your photos and get in contact with the Partner who’s creating your order, please log into your account, visit the 'my orders' section and use the 'Contact the seller' button, or just follow the link below to log in: