To enquire about an order you’ve already made, please contact the Partner – the small creative business who made your order – by following the instructions in your 'order confirmed' or 'order dispatched' emails.
Our Partners are expected to maintain high standards of customer service and should reply to your email promptly. We will also be very happy to help, if it's still needed after you have contacted the Partner.
If you have an account with us, you can also view the status of your order by using the top right menu above the search box to sign in, go to 'my account', then click 'my orders'.