We're unable to refund the VAT on our orders, as stated in our shopper terms:
'Purchases may be paid for using a debit or credit card through our online payment facility. All prices shall be shown in your selected currency and payable in that currency. You accept that product prices in your selected currency do not vary according to your location; delivery charges will vary depending on the destination. For delivery destinations within the EU, prices include VAT or other sales taxes where applicable. For delivery destinations outside the EU, prices do not include VAT or other sales taxes.'